Here to guide you through every step. You can find answers to frequently asked questions or view our Help Center. You can always contact us if you have any questions!
Where can I find the classes I see on your Instagram? +
Can I join as a beginner? +
What props are recommended for the membership? +
How do I reset my password? +
Do you offer financial aid? I am experiencing hardship. +
How can I make sure I have access to your Sensulates videos when I sign up? Do I have to pay separately for anything? +
How do I access the content? Can I watch videos on my phone or tablet without using the app? +
Can I download videos to save them to my device? +
Should I finish the Foundation Series or another program before exploring your other classes? +
Why am I experiencing buffering or playback issues? +
How do I cancel or pause my membership? +
How do I change my membership plan or update my billing information? +
Why is my credit card being declined? +
How do I purchase a gift subscription? +
How do I redeem a gift subscription? +
What is the Refund Policy? +